FAQ
In FLOREJA e-shop you can pay via PayPal payment system: using Visa, MasterCard, American Express, JCB and other cards. For further information, read here.
In FLOREJA e-shop, you can submit your wishes and requests concerned with handcrafted works of wood, clay or knitting under the rubric Forskellige Produkter. You can do so by filling a request form. Upon the receiving of your request, we will immediately try to find possible ways for implementation of your project, and we will calculate the price. You will receive the response by e-mail or to the phone number indicated by you.
You will receive an e-mail message containing a reference to the payment for your individual order.
Yes, all items can be returned back in their original packages within 14 days after the date of their receipt. A completed Return Form must be enclosed in the package. The Purchaser will assume all costs of the parcel’s return and insurance.
Yes. You will find more information under the rubric PRIVACY POLICY and www.paypal.com
If items, which you have ordered, are already produced, you will receive them within 4-7 business days. This time limit is applicable in all Europe. For further information, please, see here.









